Returns & Refunds

365-Day Money-Back Guarantee

We stand behind every product we sell. If you're not completely satisfied, contact us within 365 days for a full refund — no questions asked.

How to return

1. Email us at support@kittiel.com
2. We'll send you a prepaid return label
3. Drop off your package at any USPS location
4. Receive your refund within 5-7 business days